Beachly General FAQs
About Beachly Style / How It Works
- What is Beachly?
- How do I contact Beachly?
- How does the subscription work?
- How much does a subscription cost?
- What is the Beachly Bonus Bundle?
- How does the curation work?
Managing My Subscription
- How Do I know When to Customize?
- Why can't I access the Add-On sale?
- I'm having trouble Logging In/ Creating an Account!
- How do I upgrade to the Annual Subscription?
- How does the waist sizing work?
- How do I update my sizing details?
Shipping & Delivery
- Who does Onward partner with to make shipments carbon neutral?
- How does Onward work?
- What is Onward VIP Protection+?
- How much does shipping cost?
- Does Beachly ship internationally?
- How long does it take for my box to ship/arrive?
Billing
Exchanges
Replacements
- What do I do if one or more of the items in my box were missing?
- What do I do if one or more of the items in my box were damaged?
- Lost Box - What happens if the tracking stops updating and my box isn’t delivered?
- Lost Box - Tracking for my order says my box was delivered, but I can’t find my box?
- What does it mean if my tracking shows that my box has been returned to sender, or was undeliverable?