What happens if an item in my box doesn’t fit correctly?

You can exchange it for the correct size! We understand that fit can be tricky when it comes to clothing. We promise to do our best to get you items that fit well.

If an item doesn’t fit, you may exchange that item for a different size. If for some reason we are out of stock of that item in a different size, we will work with you to find an alternative solution.

We always cover the shipping cost for your first exchange, and after that, the exchange fee is only $7. If you need to exchange a product that doesn’t fit correctly, please CLICK HERE to get in touch with our Member Services Team to submit a request for an exchange. 

Have more questions? Submit a request


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