How does canceling an Annual Subscription work?

Canceling an Annual Subscription is the same as canceling a seasonal subscription. You can cancel your subscription immediately by logging into your account here, clicking on Customer Service, and then Cancel Membership.

With the Annual Subscription, keep in mind that when you sign up, you prepay for the whole year (4 boxes), and your subscription renews one year later on the same day you originally signed up. When you request to cancel your Annual Subscription, you're canceling your renewal charge, not the remaining boxes (if any) you have in the current year you've already paid for.

For example, if you sign up for an Annual subscription on 1/01/2023, you will be charged for the whole year(4 boxes) on that date. Your renewal charge will be scheduled for 1/01/2024, at which time you will be charged again for the whole year (4 boxes) in advance. If you request to cancel prior to the 1/01/2024 renewal charge, you will cancel the renewal charge, not the prepaid boxes you already paid for on 1/01/2023. 

 

You can cancel your subscription immediately by logging into your account here, clicking on Customer Service, and then Cancel Membership.

 
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