A new box is sent every 3 months for a total of 4 boxes per year. You will be billed for your first box on the day that you sign up. If you signed up for an annual subscription, you will be billed for all 4 boxes at once, and won't be charged again until your membership renews the following year.
After that, you will be billed every 3 months (or not at all if you signed up for annual) and your box will typically ship out within 4-7 business days of your billing/renewal date. Once your box ships out, transit times will vary depending on where you live and can range from 7 - 14 business days.
If you sign up during a pre-season period, your box will ship out when shipping starts for that season. The same will apply for when you renew the following season, and so on. This means that the time between your bill date/renewal date and your box shipping out will be longer than normal (longer than 4 days). If you signed up during a pre-season period and would like to adjust your renewal date for upcoming seasons, please CLICK HERE to contact us and we can easily update your billing date for you.
* We are currently experiencing shipping delays due to the impact of COVID-19. We sincerely apologize for the inconvenience, and our team is working hard to keep things as "normal" as possible. That being said, many fulfillment centers are operating at half capacity in order to establish safe working conditions for warehouse employees, and our warehouse is doing the same. As a result of this, we're currently seeing delays in the 3-5 day range, meaning, your box/order should ship within 7 - 10 business days of being placed.
Thank you so much for your patience, understanding, and support. Again, if you need assistance with anything, don't hesitate to get in touch by clicking HERE
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