In short, we do not provide refunds or accept returns. We provide exchanges for sized apparel and accessories which do not fit as desired from our Style subscription orders. For USA base customers, your first exchange is always free, and future exchanges cost $7 to help with shipping and restocking fees. International customers are charged $10 for exchanges and are responsible for arranging return shipping.
If you need to do an exchange for a size-apparel or sized accessory item please CLICK HERE to submit an exchange request.
The exchange item will be shipped to you along with a return label and extra poly mailer. Place the old item in the provided poly mailer and apply the return label to the outside of the mailer. Drop the item off at your local FedEx store or United States Post Office, and you're all set!
You can learn more about our Returns & Exchanges Policy by clicking HERE.
Please note that all Member Market and Add-on sales are final and cannot be exchanged.