What does it mean if my tracking shows that my box has been returned to sender, or was undeliverable?

First of all, don't worry, we'll get this sorted! Typically, when this happens it is because there was a problem with the shipping address.

Please click HERE to use our contact form to get in touch with our Member Services Team and let them know that your tracking shows that your order was returned to sender. They will take care of you :) 





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