What happens if I intended on cancelling before my renewal, but I forgot?

If you submit your cancellation request after the renewal date, it may not be possible to stop the order. We do our best to help our members in this situation, but once an order is physically printed onto a packing slip for our fulfillment center to prepare, it becomes impossible to stop the order from moving forward.

If you need to, simply click HERE to use our Cancellation Survey to finalize your request. 

Have more questions? Submit a request


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