Oh no! If your tracking info shows that your Beachly box was delivered but it's nowhere to be found, don’t worry—this happens occasionally, and we’re here to help! 🌊📦
Here are a few things to check first:
🕐 1. Give it a little time.
Sometimes carriers mark packages as “delivered” a bit early. If your tracking just updated today, hang tight for 24–48 hours—your box may still be on its way!
🚪 2. Check around your delivery area.
Carriers sometimes leave packages in unexpected places:
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By a side or back door
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Behind a planter or patio furniture
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With a neighbor
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In a parcel locker (common in apartments)
A quick sweep of the area might do the trick!
🏠 3. Double-check your shipping address.
If your shipping info was out of date or incorrect, your package may have been delivered to the wrong location.
If you’ve checked all of the above and still can’t locate your box:
👉 Click here to contact our Member Services Team
Let us know your order was marked as delivered but you haven’t received it. We’ll jump in to investigate and get things sorted out.
📅 Heads up: We kindly ask that any shipping or delivery issues be reported within three weeks of the delivery date so we can best assist you.
We're here to make things right—and bring the beachy vibes your way! 🏖️💙