First of all—don’t worry! We’ve got your back and we’ll help sort this out. 💙
If your tracking shows that your box was returned to sender or marked as undeliverable, it usually means there was an issue with the shipping address. This can happen for a few reasons:
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A missing apartment or unit number
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An outdated address on file
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A typo or formatting error
No stress—it’s an easy fix!
👉 Click here to contact our Member Services Team
Let us know that your tracking says “returned to sender,” and we’ll take it from there. Our team will confirm your address and make sure your box gets back on its way to you ASAP. 📦✨